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Delivery Information

At Handle Heaven we are committed to bringing you a fast, efficient and cost effective way of delivery.
The delivery services we use are either:
Royal Mail 1st Class Recorded Signed For service
Hermes Signed For service
Parcelforce / Fedex or similar Courier Service

Your Order

All products are ordered in 'on demand' direct from our suppliers as our customers orders are received. This enables us to offer competitive prices due to lower overheads. All orders are processed within 48 hours of receipt when we will be able to confirm current stock availability with our suppliers.

Normally the items listed on our website are in stock at our suppliers warehouse.  In the event that an ordered item is out of stock we will notify you of this by email and provide you with a revised estimated delivery date for the item.  If the new delivery date does not meet your expectations then you are free to change or cancel your order.

Orders are despatched on weekdays only, excluding UK Bank Holidays within 3-7 working days of receipt of order and cleared payment (and after confirmation of stock availability).  Please note that for HETTICH products, extended despatch times apply, i.e. within 7-10 working days.

At busier times and for orders received during holiday periods, slight delays may occur but we endeavour to despatch on these occasions within 7-10 working days of receiving cleared payment.
An automated email will be sent upon despatch of goods (with a tracking number where applicable) providing you have given a valid e-mail address.

Delivery Prices

All of our Postage & Packaging delivery charges are calculated as follows:-    

Mainland UK delivery prices

For All
Handle & Knob

& Small Storage Solutions

Weight   Standard Delivery
3 - 5 Days
(from date of despatch)
0g - 1kg   £ 4.95
1kg - 2kg   £ 6.95
2kg - 15kg   £ 8.95


Non-Mainland UK delivery prices

For All
Large Storage Solutions

Destination Standard Delivery
3 - 5 Days

(from date of despatch)
UK Mainland FREE
Highlands & Islands

Large Items
£ 9.95
(all postcodes)
Northern Ireland,
Isle of Man, Isles of Scilly

Large Items
£ 24.95
(all postcodes)

If in doubt, please use the Postage Estimation Box on the Checkout Page or contact us


Failure to select the correct area will result in your order being held until the correct payment is made.  Should the payment for the area not be made within 7 days from the date of purchase, the order will be cancelled and all monies refunded.  Please contact us immediately if you have incorrectly left 'UK Mainland' as your area.
Please note that on the very rare occasion of adverse weather conditions, your order may be delayed for longer than the stated period of time. Unfortunately we have no control over this, however we would like to assure customers that everything would be done in our power to get your order delivered to you as quickly as possible.

We cannot be held responsible for any parcel, despatched by us, which is subsequently lost in transit. We will however investigate the matter on your behalf with our couriers, and put a claim in for you. Whilst waiting for the claim to be completed, you can place a new order and purchase the items online should you still wish to have the goods.

If you have any questions regarding the Delivery of your chosen items, please contact us by email or call us on 024 76 396468.

Handle Heaven